CRM · Customer relationships
Customer relationship management organizes prospect and customer interactions, opportunities and service work. Integration connects those records to the systems that fulfil and bill the work.
A useful question When a deal is won, how does the approved customer record reach delivery and finance?
HRM · People and responsibilities
Human resource management is a management function. HR information systems (HRIS) support employee records and administration; product boundaries vary. A workflow should request only the people data needed for its task.
A useful question Can operations confirm an authorized project owner without exposing payroll or private HR records?
ERP · Transactions and operations
Enterprise resource planning connects business processes such as finance, procurement and inventory. Agree which system owns each field, how records match, and how exceptions are reconciled.
A useful question How do we create one authorized order or project when messages arrive twice or systems disagree?
Company AI Brain · Connected evidence
GTC uses Company AI Brain for a scoped system connecting permitted records, calculations and reviewable workflows. It is a delivery concept, not a claim that one model knows the whole company.
A useful question Can the reviewer trace a finding to current records and see what evidence is missing?
AI systems · From pilot to operation
An AI system includes its data, software, users and operating controls. Choosing a model is one decision within a larger process of defining, testing, deploying and maintaining useful work.
A useful question What evidence would justify moving this pilot into a real workflow?
Agentic systems · Controlled tool use
A fixed workflow follows predefined steps; an agent can choose steps and tools within an allowed task. Useful autonomy still needs explicit permissions, stopping conditions and outcome checks.
A useful question Which decisions need model flexibility, and which should remain exact rules or human approvals?
SI · Superintelligence research
Here SI means superintelligence. We treat it as a research and readiness topic, separating published ambitions from demonstrated capabilities. A group of agents is not proof of superhuman performance.
A useful question What was actually demonstrated, on which tasks, and which safety or capability claims remain untested?